Canadian Library
Digital Display Upgrade Project

A Canadian public library located in a suburb of Toronto has served local residents for over 20 years. However, with increasing demand and the advancement of digital technology, the library realized that traditional libraries had significant limitations in information display and spatial guidance, making them unable to meet the needs of young readers.

To better serve their readers, the library decided to introduce digital signage technology. In February 2025, we received an inquiry from the library manager, Claumorick, who expressed interest in collaborating with us to redesign the library space using digital display technology.

After several rounds of detailed discussions, we officially began our collaboration. During our initial research, we discovered that the library faced information dissemination bottlenecks. Most of its announcements relied on paper posters, which were slow to update and easily damaged. We evaluated the library's layout and developed targeted solutions for Claumorick regarding the book shelves, reading areas, and entrances.

Over the course of three months, at the end of May 2025, we and Claumorick completed the library upgrade. This project was not only a technological upgrade but also an innovative practice in public service.


Disadvantages Of Traditional Libraries
  • Static Information

    Currently, the library managed by Claumorick primarily relies on printed posters for information updates and promotions. These updates take a long time, making it difficult to reach readers with event announcements or book recommendations in a timely manner. This often leads to readers missing out on important information, reducing service efficiency.


  • Navigation Difficulties

    Traditional libraries often lack internal navigation. Many readers choose books by asking staff or searching for them on their own. This approach is not user-friendly, making it difficult to retain customers and causing some inconvenience for staff.


  • Inefficient Operations

    Staff had to manually organize notices and book locations, resulting in repetitive work. The registration desk was crowded during peak borrowing and return periods, and paper records were prone to errors. Overall operations relied on manual labor, making it difficult to monitor visitor feedback in real time. This led to uneven resource allocation and easily paralyzed library operations.



What Are The Benefits Of Deploying Library Digital Signage
  • Improved Efficiency

    The Public Library Digital Signage's cloud-based content management system allows staff to easily update information throughout the library, eliminating the need for printing, posting, and reposting. This allows staff to focus on more important tasks and better assist patrons.


  • Easier Book Sorting

    By integrating with the library management system, the digital book display easily displays the real-time location and circulation status of books. Readers no longer need to search for books; they can quickly locate them through the clear digital interface, making the book search process intuitive and efficient.


  • A More Comfortable Learning Environment

    The digital standee kiosk provides clear navigation and elegant prompts, empowering readers with a high degree of autonomy. Using digital displays, readers can access the information they need independently, eliminating unnecessary communication and interruptions, and maintaining a focused, peaceful, and modern learning environment.


Difficulties And Solutions Encountered In Library Upgrading
  • Environmental Adaptability

    Libraries require a quiet reading environment, and lighting conditions vary across different areas. We took this into account when developing the design, customizing a low-noise cooling solution and providing brightness adjustment for the equipment.

    We also tailored the design to suit different demographics. For example, equipment in the children's area has anti-glare treatment, while dark mode is used in the reading area to ensure it doesn't distract readers.


  • Power Supply

    Previously, the library hadn't considered power outlets because, aside from essential office equipment, there were few other power requirements. To meet Claumorick's needs, we redesigned the layout of the power outlets and, for aesthetic reasons, implemented a concealed wiring solution.


  • User Acceptance

    Older readers or those less tech-savvy may be reluctant to use touchscreens due to concerns about the complexity of operation. We have designed an intuitive touch interface with multilingual options and provide user guides next to each device. We also encourage library staff to provide on-site guidance to help readers gradually adapt to the device.


Choosing The Right Digital Signage Equipment For Your Library
  • Shelf Edge Display
    Shelf Edge Display
    In libraries, shelf edge displays are installed directly on bookshelves, displaying book categories, inventory, and location information. When readers search for a specific book, the screen illuminates a navigation path, significantly reducing search time.
  • Touch Panel Kiosk
    Touch Panel Kiosk
    Self-service terminals equipped with touch screens are distributed in the service area and integrate book borrowing and returning functions. Readers can independently complete book searches, reservations and renewals. The system will also recommend relevant books. These terminals are synchronized with the library management system in real time to ensure information accuracy.
  • Wall Mounted Digital Advertising Screen
    Wall Mounted Digital Advertising Screen
    An advertising machine is fixed to the wall of the reading area and plays video guides in a loop, such as quiet rules or event announcements. Important information is presented through simple animations, which not only serves as a reminder but also maintains an aesthetically pleasing environment, blending into the library without being obtrusive.
Changes After The Library Introduced Digital Signage Equipment
Before Deployment
  • Reader Experience
    Before the introduction of digital signage, finding books in the library was a major challenge for readers. The traditional call number system was difficult for the average reader, often requiring dozens of minutes of searching between shelves in vain. This easily led to readers becoming weary of reading.
  • Staff Work Situation
    Previously, library staff members' daily work was dominated by numerous repetitive tasks. This work model not only sapped their enthusiasm but also hindered the provision of better service to readers. Books needed to be manually sorted, both borrowed and returned, which was time-consuming, labor-intensive, and prone to errors.
After Deployment
  • Reader Experience
    Staff members now simulate readers' behavior when searching for books, finding them much easier. Readers can now use the self-service search device to find the general area of a book, and then quickly locate the specific location of the book using the display screen at the edge of the shelf, improving the reading experience.
  • Staff Work Experience
    Staff members are now freed from repetitive inquiries. Most readers can resolve routine issues through the digital signage devices, and staff no longer need to manually record the borrowing and return of books, significantly reducing their workload.
Testimonials from Customers

The library's digital display upgrade is a correct investment. It saves time and effort for both us and readers, and solves at least 70% of the problems.

Claumorick
Library Director




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